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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike C Devia

June 2, 2026

5  out of  5
rating by Mike C Devia
"excelente compañia mas de 5 años con ellos"
We responded:
"Mike, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Armando Valdez’s Team—we are always here to help!"
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Jesus Gaona

June 2, 2026

5  out of  5
rating by Jesus Gaona
"Muy buen servicio llevo ya 2 años con ellos y siempre te atienden de una manera muy amable."
We responded:
"Gracia Sr. Gaona. Simpre es un placer servile."
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Ericka Escobedo

June 1, 2026

5  out of  5
rating by Ericka Escobedo
"Jocelyn was super helpful and patient in finding me coverage that fit my vehicles’ needs. Definitely recommend!"
We responded:
"Thank you so much for your recommendation."
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Crystal Palomares

May 20, 2026

5  out of  5
rating by Crystal Palomares
"I’ve been insured with State Farm for over a decade. I’ve never had an issue with Armando and his team. It’s always been easy to make changes to my insurance when needed. Recently, Jocelyn was very helpful with an update I needed to make. She was polite, quick to help and send me my updated insurance. Thank you!"
We responded:
"Thank you for your kind words and for being such a long-time policyholder. "
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Wendy Ledesma

May 7, 2026

5  out of  5
rating by Wendy Ledesma
"Great customer service! Thank you to Jocelyne Mancha for helping me out and giving me the best quote for my car insurance!"
We responded:
"Always great to hear from our awesome policyholders."
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Jessica Avila

April 28, 2026

5  out of  5
rating by Jessica Avila
"Ms. Jocelyne went above and beyond helping me get insurance, i’m always on the go very busy so i’m glad they have a text option."
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Eliza Stevenson

March 12, 2026

5  out of  5
rating by Eliza Stevenson
"Phenomenal experience worth it"
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Kylie Cruzz

January 15, 2026

5  out of  5
rating by Kylie Cruzz
"Jocelyne was very kind and helpful. Thanks for everything."
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Keith Brown

January 15, 2026

5  out of  5
rating by Keith Brown
"I just want to Thank my State Farm Agent and The Entire Office for their Excellent and Tireless help and Support for All my Needs."
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Brenda Lopez

January 13, 2026

5  out of  5
rating by Brenda Lopez
"Great service 20 plus years with Statefarm , Jocelyne Mancha she’s very communicative and always helping me with all my questions."
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Mayra

January 13, 2026

5  out of  5
rating by Mayra
"The whole team has always given outstanding customer service. Always helpful when needing my policy updated/changed. I would recommend Mr. Valdez’s State Farm team."
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Madeleyme Cardenas

January 8, 2026

5  out of  5
rating by Madeleyme Cardenas
"Amazing customer service. When I call I always get a quick response."
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Marlene Martinez

January 8, 2026

5  out of  5
rating by Marlene Martinez
"Jocelyne Mancha has been exceptional with my car insurance needs. She is knowledgeable, patient, and truly committed to helping her clients understand their options. She took the time to explain every detail clearly and made the entire process smooth and stress‑free. Her professionalism and friendly attitude made a big difference. I highly recommend Jocelyne to anyone looking for reliable, attentive, and trustworthy insurance support."
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Gabriela Perez Lopez

January 7, 2026

5  out of  5
rating by Gabriela Perez Lopez
"Great service, friendly staff, and a smooth process.😊"
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L

January 7, 2026

5  out of  5
rating by L
"Jocelyn was great she helped me out in a timely manner."
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Debra Largent

January 3, 2026

1  out of  5
rating by Debra Largent
"Absolutely HORRIBLE!! My elderly Father has been with State Farm for over 50 years and started out with Bob Meadows who was wonderful. Many years ago he was transferred to Armando Valdez. My Dad does not drive and not been on policy for 6 years. Most recently I removed my elderly Mom as she does not drive. They have a 2002 Grand Marquis that is only driven a few miles a month by me so battery does not die. Upon inquiring about reduction due to this, was told monthly rate would be decreased. Tonight received new policy info which increased by $28 monthly. It takes at least 3-4 days for a response and that's after I send a follow-up email. So happy to report I will NEVER be with State Farm again!!!!!!!!!!!!!!"
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Neri Navarrete

December 23, 2025

5  out of  5
rating by Neri Navarrete
"great experience i was confused about the whole thing because i’m a first time renter on a apartment and she helped me understand everything i needed to know"
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N H

December 3, 2025

5  out of  5
rating by N H
"I’ve been with the Armando Valdez team for over 10 years and have never been disappointed. I’ve used them for everything from renters to car insurance, and Jocelyne (and the rest of the team) have always been a pleasure to work with. They are very prompt and professional, and ensure that any questions or issues I have are resolved quickly."
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Ramon Acuña

September 26, 2025

5  out of  5
rating by Ramon Acuña
"Excelente servicio. Gracias Yoselin."
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Magali Izaguirre

September 25, 2025

5  out of  5
rating by Magali Izaguirre
"Jocelyne has very professional & helped get us a better rate on our insurance ! Excellent service"
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wam services

September 25, 2025

5  out of  5
rating by wam services
"Jocelyne help me to lower my monthly payment thank you almost 10 years with Armando Valdez"
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Virginia Allen

July 12, 2025

1  out of  5
rating by Virginia Allen
"I’ve been with State Farm under Armando Valdes’ agency for over four years, and I honestly don’t know why I stayed so long. My premium jumped from $217 to $296 without notice — no calls, no emails, no explanation. This seems to be a pattern. Every time they renew, they don’t communicate, and when you ask questions, you get attitude like they’re doing you a favor. Customer service is poor, and loyalty clearly doesn’t matter here. I’m finally looking for new insurance. Be cautious before choosing this agency"
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Marita Tamarindo

June 19, 2025

5  out of  5
rating by Marita Tamarindo
"Jocelyne was very professional, helpful and patient with me while adding and changing my insurance policies. Definitely recommend for anyone needing quote and or insurance."
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BIlAL AKBARI

June 18, 2025

5  out of  5
rating by BIlAL AKBARI
"Very helpful easy to pick up insurance plan"
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Rodney G

May 21, 2025

5  out of  5
rating by Rodney G
"The process of getting the insurance went very smoothly. Also understood everything Jocelyn explained to me."